Most church members don’t see their churches clearly. In almost all of Thom S. Rainer’s consultations, church members perceive their church to be friendly. But as he surveyed guests, he found that the guests typically saw church member as unfriendly. The perception chasm existed because the members were indeed friendly . . . to one another.
The guests felt like they crashed a private party.
Bestselling author Thom S. Rainer has a game plan for churches to become more hospitable. In a format that is suitable for church members to read individually or study together, Rainer guides readers toward a practical framework for making a difference for those who visit their church. Churches may use this book to assess and audit where they are on a spectrum between welcoming and wanting.